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Customer Service Center

  • Email: JP@lacemde.com

  • Reception hours: Monday to Friday (excluding public holidays) 10:00-13:00, 14:00-19:00

Depending on the number of inquiries, it may take some time for us to respond.

Inquiries sent during business hours will be responded to within 24 hours.

Inquiries sent outside of business hours will be responded to within 24 hours on the next business day.

 

Collaboration/Request:

  • IG: lacemadeofficial (ENG) lacemade_jp (JP)

Please feel free to contact us via DM on IG.

We can speak both English and Japanese.

We do not respond to inquiries regarding after-sales service via DM.